FREQUENTLY ASKED QUESTIONS
Absolutely, the product picture on the website sometimes might be a little outdated, but we will send you the newest and current products available. We here at PLTherbals.com guarantee that all of our products are genuine and authentic and ship to customers the newest and best products available.
We are sorry that you are not satisfied with the products you ordered. You can send any Unopened product that you ordered back for a full refund. Please contact us by phone 714-610-7352 or by e-mail service@pltherbals.com so we can give instructions on how to send the products back for a full refund.
Yes, we get our products from all over the world. We always receive new supplies on a daily basis. Once the product is back in stock, we will immediately update the websites inventory. Please check back daily to see if the product you want to order is back in stock. Some products might be outdated and discontinued; therefore, the discontinued products will not be available for sale anymore. We will do our best to update the website to show which products are discontinued or available for sale.
All orders are shipped from the PLTherbals.com warehouse located in Southern California. We will ship all orders ASAP once the order is received. If you live in the West Coast your order will arrive in 2-4 business days. If you live in the East Coast, then your orders will arrive in 3-6 business days.
Yes, we have a Physical Store located in Southern California. We have thousands of products available for sale. There are lots more products you can buy that is not listed on the website. Please contact us by phone or email if you have questions in regard to other products that we carry that is not listed on the website.
We Do Not Offer Overnight or Rush shipments. We always do our best to ship all orders on the same day received. All orders are shipped from Southern California. If you live in the West Coast, then it will normally take 2-3 business days to receive your order. If you are located in the East Coast, then you will receive your order in 3-5 business days.
We are sorry, but we do not offer discounts on large quantity orders. We here at PLTherbals.com offer authentic products at very competitive prices. All of our products cost a little bit more than our competitors. The reason for this is because we order the genuine and highest quality products possible. We here at PLTherbals.com DO NOT Buy lower inferior quality products at discounted prices.
We ship all orders within the United States of America. If you are interested in shipping to another country, then we can help place a special custom order for you. Due to international shipping cost and fees, your order will cost more and will take longer to receive. If you are still interested in placing an international order, then please contact us by phone or by email.